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Insurance Info

We participate with the following insurance plans.  If your plan is not listed, please call Full Potential Physical Therapy at (616) 392-2172 to discuss your options. You may have out-of-network benefits available to you, in addition to private pay plans.

  • Traditional Medicare
  • Medicare Advantage Plans (We are out of network with Humana Medicare)
  • Blue Cross/Blue Shield
  • Blue Care Network
  • Priority Health
  • Aetna
  • Cofinity
  • Auto
  • Worker’s Compensation
  • Cigna (when a Priority Health logo is printed on the member’s card)

As a courtesy to our patients, we will verify your health benefits and insurance info to determine if you will have a copay, deductible, or coinsurance for therapy services. These benefits are based on the agreement you have made with your health insurance company. Your insurance info/benefits will be explained to you by a member of our staff. Please note, these are a quote of benefits. This is note a guarantee of benefits or insurance payment.

For those patients who do not have health insurance, or for those who have maxed out their benefits, we offer a private pay plan. Please contact our office at 616-392-2172 for more information on our fees for services and payment options.

Disclaimer: While this is an extensive list, health plans do change regularly without prior notification. We recommend that you verify with your health plan what physical therapy benefits you have available. 

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance, or who are not using insurance, an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call our office at (616) 392-2172.

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